Privacy Policy
Comprehensive overview of data rights, handling, and protection under Canadian law.
Introduction to Data Handling
Assumptions about digital privacy are rarely scrutinised until challenged. This policy walks through the platform’s data handling, demystifying collection, retention, and sharing processes step by step. The goal is to ensure every founder, investor, or visitor understands how information is managed and protected.
Each data point serves a legitimate, documented purpose: from onboarding founders and investors to securing accounts, managing transactions, and improving the experience through anonymised analytics. No data is collected or shared beyond what is necessary to deliver these services and comply with applicable law.
Data Collection Methods
Personal data is collected directly from users, through platform activity, and via automated systems. This information is required for account management, security, communications, and service optimisation.
Directly Provided Information
- Full name and contact details are collected upon registration.
- Demographic information may be requested for community statistics.
- Payment details are processed securely for funding transactions.
- Project submission content is stored as part of campaign records.
- User-generated content, such as feedback and messages, is archived.
Automatic Information Collection
- Device type and browser are logged for security and troubleshooting.
- IP address and session data help detect fraudulent activity.
- Referring website addresses are captured for analytics purposes.
- Technical errors and performance logs are monitored continuously.
- Automated security checks review system health and anomalies.
Purpose and Use of Data
Collected data is used to provide, secure, and improve services. Purposes include account verification, fraud prevention, analytics, and communications.
- Facilitating account registration and login processes.
- Providing customised user experiences and features.
- Securing the platform from unauthorised access and abuse.
- Improving platform performance through aggregated analytics.
- Responding to user requests and support inquiries.
- Sending important notifications and service updates.
- Ensuring legal and regulatory compliance at all stages.
Our commitment: This platform is committed to protecting user privacy, ensuring transparent data handling, and updating practices to reflect legal requirements. All personal information is managed with the highest regard for confidentiality and user trust.
Information Sharing
Personal data may be shared with trusted service providers who process information on our behalf, always under strict confidentiality agreements. We never sell your personal data.
Service Providers
External partners who process data on our behalf are carefully vetted and contractually bound to uphold privacy obligations. They only access information necessary for their assigned tasks.
Legal Requirements and Disclosures
Personal data may be disclosed when required by law or to comply with legal investigations, regulatory audits, or government requests.
Anonymous Statistics
Aggregated, non-identifiable statistics help improve services and inform platform decisions. No individual can be identified from this data.
User Rights
Under Canadian law, you have the right to access, correct, restrict, object to, delete, or export your personal data. Requests are handled promptly and transparently, with clear communication at every stage.
- You may request access to personal data held about you at any time.
- You may request corrections to inaccurate or incomplete data.
- You can request the deletion of your personal data, subject to legal limitations.
- You may request a copy of your data in a structured format.
- You have the right to object to certain data uses, such as direct marketing.
- You may request that data processing is limited under specific circumstances.
To exercise your rights or for questions about this policy, contact our compliance advisor using the details below. All requests are processed in line with Canadian legal standards and platform procedures.
Security Measures
Protecting your data is a top priority. Security measures include encryption, regular vulnerability assessments, access restrictions, and continuous monitoring. The platform invests in both technical solutions and staff training to maintain a robust privacy environment.
Technical Safeguards
- All personal data is encrypted during transmission and storage.
- Firewalls and intrusion detection systems safeguard platform infrastructure.
- Regular security audits test for vulnerabilities and compliance gaps.
- Automated backups protect against accidental data loss.
Organisational Safeguards
- All team members undergo privacy and security training.
- Internal audits ensure adherence to data protection policies.
- Strict access controls are maintained on sensitive data.
- Incident response plans address potential breaches swiftly.
Data Retention
Personal data is retained only as long as required to fulfil the purposes outlined, comply with legal obligations, or resolve disputes. Data no longer needed is securely deleted or anonymised.
- Basic account details are collected to facilitate registration and support.
- Data on feature usage helps improve the platform.
- Records of platform messages and support tickets are stored for service quality.
- Payment processing details are handled through secure gateways.
- Analytics on engagement and campaign performance.
Retention periods are regularly reviewed for compliance.
International Data Transfers
Some service providers may process data outside Canada. When this occurs, safeguards such as contractual clauses and regular audits ensure that privacy standards are maintained. Data subjects are informed of significant cross-border transfers.
- Data is transferred only to providers with strong privacy standards.
- Cross-border transfers are documented and reviewed regularly.
- Users are informed when their data leaves Canada.
- All international partners sign contractual privacy commitments.
Cookies and Tracking Technologies
Cookies are used to provide essential platform functions, remember user preferences, analyse site performance, and support targeted communications. Detailed information about cookie categories and management options is found in our cookie policy.
Types of Cookies Used
- Essential for logins, navigation, and site security.
- Used to monitor and analyse site usage patterns.
- Store preferences to tailor the experience for each user.
- Enhance usability by saving preferences and session states.
You can manage cookie preferences through browser settings or the platform’s own controls.
Policy Changes
This policy may be revised periodically. Users are notified of significant updates, and the latest version is always available on this page. Continued use of the platform constitutes acceptance of any changes.
- Service updates and platform news may be sent to registered users.
- Critical security alerts are delivered when needed.
- Opt-out options are provided for non-essential communications.
- Notification preferences can be managed in account settings.
Major changes will be clearly communicated.
Contact Information
Direct all privacy-related questions or requests to our compliance advisor. We respond to queries, complaints, or data access requests in accordance with Canadian law.
Zelunario
50 Carroll Street, Toronto, ON M4M 3G3 Canada
Phone: +1 (%03) 514-4857
Email: content@zelunario.world
Last updated July 26, 2026.
Effective from July 26, 2026.